Privacy Policy

Last updated: October 18, 2026

1. Who We Are

StrataChecker (stratachecker.ca) is operated by 1566741 B.C. LTD., a British Columbia company. This policy explains how we collect, use, disclose and protect personal information, in accordance with the British Columbia Personal Information Protection Act (PIPA). It should be read together with our Terms of Service.

2. Information We Collect

• Account and contact information — such as your name and email address. Passwords are stored only in hashed form.
• Documents you upload and the information in them — strata documents such as Form B information certificates, bylaws, minutes, financial statements, insurance summaries and depreciation reports. These can include the property address, strata plan and strata lot number, financial information about the strata corporation and, in some documents (for example minutes or correspondence), information about owners, council members or other people.
• Order and payment information — payments are processed by our payment provider (Stripe). We do not receive or store your full card number.
• Technical information — such as IP address, browser information, request logs and cookies used to keep you signed in and to protect the service from abuse.

3. How We Use Information

• To analyze your documents and produce, display and deliver your report (including by email)
• To operate your account, process payments and provide support
• To secure the service and prevent fraud and abuse (for example rate limiting)
• To improve our service and produce statistics using aggregated, anonymized data, as described in section 4 of our Terms of Service
• To meet legal obligations

We do not sell your documents or your personal information.

4. Automated Analysis and Language Models

Your report is produced by an automated analysis pipeline that may use a variety of large language models (LLMs) and other automated systems, including models and services operated by third-party providers. The providers and models we use may change over time. Reports are generated automatically and are not reviewed by a human before delivery.

5. Service Providers and Processing Outside Canada

We use service providers to run StrataChecker, including language model providers, cloud hosting and storage, email delivery and payment processing. To produce your analysis, the content of your documents may be transmitted to, processed by and temporarily stored by these providers in jurisdictions outside Canada. While information is in another jurisdiction, it is subject to that jurisdiction's laws and may be accessible to its courts, law enforcement and national security authorities.

We send providers only what is needed for the purpose, and we do not authorize them to use your information to identify, contact or market to you. Providers process information under their own terms, and some providers' terms allow them to retain inputs and use them to improve their services.

By uploading documents and using the service, you consent to this processing, including the transfer of information outside Canada. If you do not consent, do not upload documents.

6. Retention

• Uploaded documents are automatically deleted from our servers within 7 days.
• Reports remain available for download for 30 days after generation. We keep records of orders, reports and payments for as long as needed to provide the service, meet legal and accounting obligations and resolve disputes.
• Account information is kept while your account is active.
• Aggregated, anonymized data does not identify you or any property and may be kept indefinitely.

7. Security

We use industry-standard safeguards, including encryption of data in transit and at rest and access controls. No method of transmission or storage is completely secure.

8. Your Choices and Rights

• You may ask for access to, or correction of, the personal information we hold about you.
• You may withdraw consent to further processing, subject to legal or contractual restrictions; this may mean we cannot provide the service.
• Please upload only the documents needed for your analysis.
• If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date shows when it last changed.

10. Contact Us

Questions or requests about your personal information:

• Email: legal@stratachecker.ca
• Website: stratachecker.ca